Shipments and returns

Shipping

Packages are generally dispatched within 1 days after receipt of payment and are shipped via USPS (ems) with tracking and drop-off without signature.

Shipping is done through USPS 2-3 Priority Shipping.

There are NO Shipping and Handling charges. We will charge a $10 Address Correction fee to any order that UPS charges us as an incorrect, mis-typed, or incomplete address, i.e., shipping to an apartment/suite and not providing an apartment/suite number. This fee will be charged to the payment source of the order.

We advise you to group your items in one order. Your package will be dispatched at your own risk, but special care is taken to protect any fragile objects.

Orders placed after 1pm Pacific will be processed the next business day (not including weekends and holidays).

Once your order is shipped, we will e-mail you a USPS tracking number.

Don't hesitate to contact us if you have any questions.

Returns

Customer is solely responsible for shipping any returned product to Photo Craft. Customer agrees to use only reputable carriers capable of providing proof of delivery and insurance for the entire value of the shipment. Customer agrees to bear all shipping charges and all risk of loss for the return product during shipment. Customer agrees that all returned products will be 100% complete, in re-saleable condition, and will include the original packaging material, manuals, blank warranty cards, and other accessories provided by the manufacturer. If any component of the returned product is missing, Photo Craft's Return Procedure will be breached and Photo Craft will reject the entire return or may choose to impose additional charges against the customer for replacement of the missing component.  

Photo Craft will not refund to Customer the original shipping charges. In addition, Photo Craft will assess a 15% restocking fee against the Customer's account on all returns for refund.